Terms of Service

Effective [Effective date]

Agreement

These Terms of Service ("Terms") are an agreement between you and [Company legal name] ("ClientGroove," "we," "us"). By using clientgroove.ai or the ClientGroove platform, you agree to these Terms.

The service

ClientGroove provides software for managing leads, conversations, appointments, payments, reviews and marketing. We may update or change features over time.

Accounts

You are responsible for your account, your login details, and everything that happens under your account. Keep your information accurate and tell us right away about any unauthorized use.

Fees and billing

ClientGroove is billed monthly at the price shown on our pricing page, plus usage-based fees for phone calls and text messages. Optional add-ons, such as AI and HIPAA compliance, are billed monthly at the prices shown on our pricing page. Fees are charged to your payment method on file and are non-refundable except where required by law. We may change prices with advance notice.

Acceptable use

You agree not to use ClientGroove to send spam or unlawful messages, to contact people without the consent the law requires, to violate anyone's rights, or to interfere with the platform. You are responsible for complying with laws that apply to your messages and calls, including the TCPA, CAN-SPAM, and carrier and A2P 10DLC requirements.

SMS messaging terms

• Message frequency: varies.
• Costs: message and data rates may apply.
• Opt out: reply STOP to any message to stop receiving texts. You will get one confirmation message.
• Help: reply HELP, or contact us at support@clientgroove.ai.
• Carriers: carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Your data

You own the data you put into ClientGroove. You give us permission to host and process it so we can provide the service. Our use of personal information is described in our Privacy Policy.

Third-party services

ClientGroove connects with services like Google, Facebook, Instagram, phone carriers and payment processors. Your use of those services is subject to their own terms, and we are not responsible for them.

Cancellation and termination

You can cancel at any time. Cancellation takes effect at the end of your current billing period. We may suspend or end accounts that violate these Terms.

Disclaimers and liability

ClientGroove is provided "as is." To the extent the law allows, we disclaim implied warranties and are not liable for indirect or consequential damages. Our total liability is limited to the fees you paid us in the 12 months before the claim.

Governing law

These Terms are governed by the laws of the State of [State], without regard to conflict of law rules.

Changes to these Terms

We may update these Terms. If we make significant changes, we will post them here and update the effective date. Continuing to use ClientGroove means you accept the updated Terms.

Contact us

[Company legal name]
[Business mailing address]
support@clientgroove.ai