Privacy Policy
Effective [Effective date]
Who we are
ClientGroove is operated by [Company legal name] ("ClientGroove," "we," "us"). This policy explains how we collect, use and protect information when you visit clientgroove.ai, use the ClientGroove platform, or communicate with us by phone, text message or email.
Information we collect
- Information you give us: name, business name, email address, phone number, billing details, and anything you send us in forms, chats, calls or messages.
- Account and usage information: logins, settings, and how you use the platform.
- Device and website information: IP address, browser type, pages visited, and cookies or similar technologies.
- Customer data you store in ClientGroove: contacts, conversations and other records you upload or collect through the platform.
How we use information
- To provide, operate and support the ClientGroove platform.
- To communicate with you about your account, appointments, billing and support requests.
- To send marketing messages when you have agreed to receive them. You can opt out at any time.
- To improve our services, prevent fraud, and meet legal obligations.
Mobile and SMS information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
If you opt in to text messages from us, we use your phone number only to send the messages you agreed to receive. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
How we share information
We do not sell your personal information. We share it only with service providers that help us run ClientGroove (such as hosting, payment processing, and phone and messaging carriers), when required by law, or as part of a business transfer. These providers may use your information only to perform services for us.
Data you store in ClientGroove
When you use ClientGroove to manage your own customers, you control that data. We process it on your behalf to provide the platform. You are responsible for having the right to collect it and for getting any consent required to contact your customers, including consent for text messages and calls.
Cookies
We use cookies and similar tools to keep you signed in, remember your preferences, and understand how our website is used. You can control cookies in your browser settings.
Security and retention
We use reasonable safeguards to protect your information. No system is completely secure. We keep information for as long as your account is active or as needed to provide services, resolve disputes and meet legal requirements.
Your choices and rights
You can access, update or delete your account information, and you can opt out of marketing emails and texts at any time. Depending on where you live, you may have additional rights. To make a request, contact us at support@clientgroove.ai.
Children
ClientGroove is not intended for children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy. If we make significant changes, we will post the new policy here and update the effective date.
Contact us
[Company legal name]
[Business mailing address]
support@clientgroove.ai